Terms and Conditions for SEO Services
This document sets forth the general terms and conditions for receiving semantic core architecture and SEO modelling services from our team in South Africa.
March 7, 2026
Agreement Acceptance
By using our services or submitting information, you agree to be bound by these terms. Continued use signifies consent to future amendments. Please review regularly for changes.
Definitions
Key terms are defined for clarity and mutual understanding.
- Client: The contracting legal entity or individual requesting SEO strategy, keyword research, or semantic architecture services.
- Services: Any project, audit, or advisory relating to search engine optimisation, keyword models, or digital architecture mapping.
- Deliverables: Documentation, reports, maps, or recommendations created and provided under your engagement.
- Consultant: Our entity, representatives, or subcontractors providing the agreed services.
Service Usage
Services are provided on a project basis, and outcomes may depend on information supplied and external variables. All activities are advisory unless stated otherwise.
Eligibility
You must be at least 18 years old and have capacity to enter binding agreements on behalf of the client if applicable.
Minors are not permitted to engage services.
Client Responsibilities
Clients need to supply accurate, timely information for effective results.
- Provide timely, complete data for project scoping, research, and reporting.
- Maintain up-to-date contact information for communication.
- Promptly review and respond to deliverables, clarifications, or feedback requests.
- Raise concerns early to allow for adjustment where possible.
Prohibited Uses
The following uses or conduct are not permitted:
- Attempting to reverse-engineer, resell, or copy proprietary models or deliverables.
- Providing misleading or fraudulent information during onboarding.
- Disseminating unlawful, malicious, or confidential client data outside intended channels.
- Bypassing security controls, or attempting unauthorised platform access.
- Using the service to collect competitor data for non-permitted resale or benchmarking.
Intellectual Property
Copyright for all models, documents, reports, and mappings remains with the consultant until final payment, except where otherwise specified. Client is granted a license to use deliverables for stated purposes once all obligations are met.
Client Content
You retain rights to your original data and content provided for project purposes.
User Content Rights:
We will not use client content for projects outside the stated use case without explicit concurrence.
Privacy and Data Policy
All handling of data and personal information is summarised in the Privacy Policy and aligned with POPIA, GDPR, and industry best practices. Privacy Policy
General Disclaimer
These services are provided on an advisory basis, without guaranteeing specific results, and are subject to legal disclaimers shown on our website.
Results May Vary:
Outcomes are impacted by external market changes, technical updates, and user input. No promises are made regarding rank, traffic, or revenue.
Limitation of Liability
Neither the consultant nor its affiliates will be liable for indirect, incidental, or consequential damages from using these services or deliverables.
Indemnification
Clients agree to indemnify the consultant for claims or liabilities arising from misuse or unauthorised sharing of reports or confidential models.
Dispute Resolution and Law
Any dispute will be discussed in good faith to reach resolution before formal action.
Arbitration
Should informal resolution fail, disputes may proceed to arbitration in accordance with the rules of the Arbitration Foundation of Southern Africa.
Nothing in this section prevents statutory consumer rights.
Online Dispute Resolution
Clients may submit disputes to online mediation facilities intended for fair dispute management.
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Applicable Law and Jurisdiction
South African law governs these terms. Venue and choice of law are South Africa unless otherwise agreed.
Termination
Either party may terminate if responsibilities or agreements are materially breached with appropriate written notice.
Modifications
We may update these terms occasionally. Continued use post-update is your acceptance of the revised terms.
Severability
If any part is held invalid, other provisions will remain enforceable to the maximum extent permitted.
Entire Agreement
These terms represent the full agreement between the client and consultant regarding the services provided.
Contact for Terms Queries
Send any questions about these terms to the address or email below.
Contact Email: content@seravionelux.sbs
Phone: +27417809496
Address: 80 Strand Street, Cape Town 8000 South Africa
Effective Date: March 7, 2026
Version: v3